Thursday Sep 14, 2023
1:10 PM - 2:25 PM CDT
Thursday, September 14 | 1:10 - 2:25 p.m.
Live Zoom
$20
Illinois Small Business Development Center
College of Lake County
(847) 543-2033
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This 75-minute session will teach some of the verbal, visual and vocal communication behaviors to express your wants assertively. • Communicate Assertively not Aggressively • Identify the differences between assertive, passive and aggressive communication behaviors • Use assertive verbal, visual and vocal communication behaviors to express your wants • Learn the aggressive words, voice and visual behaviors that negatively impact relationships